EXPRESS SECURITY LIMITED's senior management are experienced practitioners.  We adopt the management model of sizeable corporations and the Hong Kong Government. We also establish appropriate company policies and standard operation procedures for all aspects of operation.

For internal management, we apply the 5S management model with a filing system.

We tailor-made security solutions for our clients, to ensure that service delivery is effectively executed and monitored and that KPIs are attained.

Central Control Centre

EXPRESS SECURITY has a 24/7 control centre manned by experienced controllers. The control centre is ready for operational support, emergency response, and relief deployment. The control centre conducts hourly check for all posts.

Special Task Force

The Special Task Force is staffed by experienced supervisory officers  who formerly served in the Police Force, the Fire Services Department  and other disciplined services.  They are well-trained to tackle emergency cases, such as fire, theft, gas leakage, flooding, and crowd management.  Equipped with patrol cars carrying emergency gear, there are at least three staff members on the  duty team. There are day/night patrol shifts for crime prevention and emergency response for all sites.  The control centre could deploy the special task force who would arrive at  the scene in case of emergency or when immediate support is required.

Emergency Response Committee

In case of disasters, epidemics, terrorism and other serious incidents, the head office would call an emergency response committee to centralize command for all sites.  All committee members and supervisors are selected for their solid practical experience.

Emergency handling
In case of unexpected accident, our special duty team or patrol director will arrive at the scene within 30 minutes to assist in handling the accident

The patrol route is determined by the project supervisor and the action team manager. The action team manager will inspect the project every week and conduct regular job training.